On our first full day in Santiago we headed to the city's main square (at least for tourists!) with the idea of joining one of the city's free walking tours. We looked and looked for the tour guide holding up a sign at the designated hour, yet couldn't find them. I had a particular tour company in mind, and had researched them thoroughly on the Internet long before we even arrived in Santiago. We searched all over, but we couldn't find them. After asking for some help, we then walked down to another possible meeting spot, and yet still no luck. I was frustrated, and it was very hot. I was already thinking about the negative review of the tour company I would put on TripAdvisor! We ended up walking by ourselves, in the direction of San Cristobal Hill, and just made the best of the day. Now the funny thing is, sometime the next day or the day after, we realized our smartphones, which we rely on for keeping up with the time, did not automatically reset once we arrived in Chile. We were a full two hours off! And that explains the mix-up with the tour company. Thank goodness I did not send in that review!