A few memorable experiences in Florence:
1. The other day an older Asian lady was struggling trying to take a selfie on a bridge. I offered to take her photo with her phone. I took two or three, told her to change poses for a few more, then afterwards she gave me the sweetest hug.
2. Today, at the top of the Duomo, a young student from Croatia had struggled just proving she had a ticket, then made it to the top, only to be sitting while others were taking photos. We talked with her, and she said her phone battery died. We told her we'd take photos of her, then email them later. She said it made her day! She studies in Milan.3. And on the bus the other day, a young Indian guy and girl who had just arrived in town on holiday, had no small change for their tickets, and the bus driver was unable to give them change for their larger bills for some reason. They asked around for change, and when I thought about it, I said, "Hey, let me just buy your tickets." Small amount, but they seemed very appreciative. We had noticed at stops, inspectors would get on to make sure people had them!